Orders

Terms & Conditions

Terms of Use

The following terms and conditions pertain to all users who access the domain marianilsdotter.com (referred to as "the site"). These Terms and Conditions will apply to all future transactions between users and Maria Nilsdotter AB (referred to as "Maria Nilsdotter" or "us"), as well as all visits to the site. Maria Nilsdotter retains the right to modify these terms and conditions and the most recent update can be found in the final section of the Terms and Conditions. It is the responsibility of users to stay informed of any changes made to the terms and conditions.

Delivery and Duty Paid

Deliveries to all countries are shipped on a DDP (Delivery Duty Paid) basis, meaning that VAT is included in the price. Deliveries outside the EU (e.g. Norway, USA) are also shipped on a DDP (Delivery Duty Paid) basis.

VAT & Taxes

VAT and taxes are always included in the price and applies all countries.

Payment

We accept payment by most major credit cards including Visa, MasterCard, Eurocard, Maestro, American Express and Diners Club. We follow Swedish law and on completing a purchase your credit card will be authorized for the full amount of the order. To make your purchase as safe as possible, your credit card information is sent via a secure connection and your card details cannot be read by outsiders. In the case of a return the purchase amount will be transferred back to your credit card. You must always enter your credit card details for each visit with us as we do not save this type of information.

Orders

By using marianilsdotter.com and/or making a purchase on the website, you acknowledge that you have read and accepted our Terms and Conditions. We recommend that you carefully review and comprehend the Terms and Conditions before placing an order. Please be aware that items in your cart are not guaranteed to be reserved, as other customers may purchase them until you have completed the checkout process and received an order confirmation.

Order Confirmation

When we receive your order we will send you an order confirmation via email. The confirmation is sent within 24 hours, if you have not received it within that period send an email to customercare@marianilsdotter.com.

Sizes

We have included measurements of most of our products under “Size Guide” to help you find the right size. If you wish to change size please contact us at customercare@marianilsdotter.com. We do not accept any returns or exchanges for order that’s made to order or customized.

Exchanges, Returns & Faults

We comply with Swedish consumer legislation which means that you have the right to return your order within 14 days from the date you received the product. We will reimburse the total purchase amount. The goods must be returned in perfect condition, unused and undamaged. All labels must remain attached to the product. We do not accept any returns or exchanges for order that’s made to order or customized. If you have any concerns, please contact us at customercare@marianilsdotter.com.

Products are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 6 months of purchase. This does not include damage from normal use over time. If you believe you have received faulty goods you must contact us with documentation before sending the product so that we can approve the complaint. If the complaint is approved, we are to send you a similar non-faulty product once we have received the faulty product and the cost of return shipping will be reimbursed to you on presentation of proof of postage. If the faulty product returned is not in stock, you will be reimbursed the full purchase amount. Items lost or damaged in return transit will not be compensated for. Note that for customers outside the EU, VAT and other import expenses are not covered.

Disclaimer

We cannot guarantee that this website will be free from typos, errors in specifications, prices, measurements, images or other erroneous content.

We cannot guarantee that all products that appear on the site are in stock. You will be notified by email as soon as we received your order.

We cannot guarantee that an image accurately reflects a product’s actual colors. Depending on your computer or monitor settings, colors may vary.

We reserve the right to deny any purchases at our own discretion.

Force Majeure

Maria Nilsdotter shall not be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity, telephone or internet services.

In asserting Force Majeure as an excuse, Maria Nilsdotter shall have the burden of proving that reasonable steps were taken (under the circumstances) to minimize delay or damages caused by foreseeable events, that all non-excused obligations were substantially fulfilled, and that the other Party was timely notified of the likelihood or actual occurrence which would justify such an assertion, so that other prudent precautions could be contemplated.

Copyright

Copyright of all images, trademarks, logos, design and text contained within this site is owned by Maria Nilsdotter (with the exception of material under copyright owned by Woocommerce). For inquiries regarding use of images or any other part of this material please send an email to customercare@marianilsdotter.com.

Our Terms and Conditions are in compliance with Swedish law and any disputes fall under Swedish jurisdiction. To order from our online shop, you must be 18 years or older or have parental or guardian permission.

Company Information

Maria Nilsdotter, Stenbocksgatan 1, 114 30 Stockholm, Sweden Phone: +46 (0) 8 - 611 93 00 VAT.nr. SE556714-4539