If you for any reason would like to return your jewellery, you can do so within 14 days of receiving your package. Simply select your return reason from the Return Form below and include it with your returned item.

If you paid with credit card (Adyen), your refund will show at your bank account within approximately 5 - 10 business days. We will make a refund through Adyen, who will accept it and send it to your bank. How long it takes for your bank you pay out your money depends on their deliberation time. If you have not received your refund within 10 days, first contact your bank.

If you paid with PayPal, we will refund you through them. The refund usually take approximately 3- 5 business days. If you have not received your refund after 5 days, please contact customercare@marianilsdotter.com.

If you paid with Klarna Invoice, we will credit your invoice through Klarna. Your invoice will be updated within 1 business day. If your invoice have not been credited within 1 business day, please contact Klarna or customercare@marianilsdotter.com.

You are welcome to return your product in our flagship store at Mäster Samuelsgatan 3 in Stockholm. Your refund will be paid out through your chosen payment method and not directly in the store. Please note that exchanges cannot be processed in-store. However, you can return your online order and make a new purchase in-store.

Yes, you can add a new gold-plating on you ring for 300 SEK and it takes between 3-6 weeks. Please note that a gold-plating does not last for a life time. How long a gold-plating last differs from person to person. Things to take into consideration are for example if you shower or wash your hands with your jewellery on, since gold plating is extra sensitive towards water. It can also depend on how much salt you have on your body.

Unfortunately, our rings do not come in half sizes, but you are welcome to resize your rings through us. To resize a ring is free of charge within 30 days of purchase upon presentation of receipt. If you are unsure of your size, please come by one of our stores or contact customercare@marianilsdotter.com for guidance.

We have a 3-year right of complaint for our products and if your jewellery has been damaged, we always strive to fix it. To make sure that your jewellery is fixed properly, we always want to have a look at it first so we can find the source of the fault. Please come by one of our stores or contact us at customercare@marianilsdotter.com.

Feel free to email us at customercare@marianilsdotter.com and we will send you a new one.